Guides

How studios grow on WhatsApp.

Short reads on selling, booking and staying in good standing on WhatsApp.

Essay

Apps had their decade. Conversation is next.

Why the next customer experience may be a chat, not an app, and what that means for a studio's front desk.

3 min read
WhatsApp rules

The 24-hour window, in plain words

When you can reply freely, when you need a template, and why it protects your number.

2 min read
Ads

Click-to-WhatsApp ads: why they convert, and how Flex closes the sale

The ad opens a chat, not a form. Here's how that chat becomes a booked trial.

2 min read
Inside Flex

Handoffs that feel human

When Flex passes a chat to your team, and how one tap gets the customer an answer.

2 min read
Inside Flex

How Flex scores a lead

The buying signals it listens for, and how they add up to a list of who to call next.

2 min read
WhatsApp rules

Templates that Meta approves the first time

The categories, the wording and the personal fields that get templates through review.

2 min read
Campaigns

Win back former members without discounting

Who to message, what to say, and when, using what your CRM already knows.

2 min read